Xperiential Laboratories Privacy Policy

Xperiential Laboratories, a division of Somnio Global LLC (collectively, “Xperiential,” “we” or “us”) takes the privacy and security of personal information very seriously. As such, we have prepared this Privacy Policy to explain our privacy practices relating to your interaction with our online services, including this website (collectively, the “Site”). We encourage you to read this policy carefully, and by using our Site, you acknowledge and consent to the practices described herein. If you disagree with any of the described practices, your sole remedy is to stop using our Site immediately.

Information Collection

Visitors to the Site can browse without becoming registered users of the Site. We do not collect personal information from these non-registered Visitors.

We only collect personally-identifiable information from you if you choose to provide it, for example when you contact us regarding our services, register for a user account, or send us email or other electronic communications. When you interact with the Site by becoming a registered user, we may ask you to provide your name, email, phone number, residential, billing address, payment card or financial account information, and other information as reasonably necessary based on the type of use you will make of the Site. It is your decision to become a registered user, and, as such, any provision of this information by you is completely voluntary.

We may also collect certain non-personal information from visitors and registered users, such as browsing history on the Site, the length of time spent on certain pages, the website you were visiting before coming to this Site and the website that you next visit, device type, what browser you are using, Internet service provider, date and time of visit, operating system, and your Internet Protocol address. Our Site also may use JavaScript, cookies, specially-formatted links and other unique identifiers to help us administer the Site, analyze user information, track user movement through the Site, gather information to improve the Site and our services, and to market and promote our services.

Information Disclosure Practices

Xperiential is the sole owner of the information we collect through the Site, and we may share the information we collect through the Site as allowed by law. We may share collected information with third parties who provide certain services on our behalf, including but not limited to website hosting, database administration, event management, mailing and marketing services, transaction processing, statistical analysis and technical support. We also may disclose or use information when we believe, in good faith, that disclosure or use is reasonably necessary to satisfy any applicable law, regulation, legal process or enforceable governmental request, to detect fraud, security or technical issues, to protect against imminent harm to the rights, property or safety of Xperiential, users of the Site or the public, or as otherwise required or permitted by law. In the event Xperiential or Somnio Global enters into an agreement to be acquired, in whole or in part, by another company or to merge with another company, we may share personal information with that company.

Credit Card Transactions

If you purchase goods or services using our Site, Xperiential does not itself collect or store your cardholder data. Instead Xperiential utilizes one or more third-party payment service providers that are responsible for maintaining all applicable PCI DSS requirements for the collection, processing, transmitting and storing of cardholder data on your behalf.

Linked Sites

The Site may include links to external websites from time to time. The inclusion of any link does not imply our endorsement of such external website or the products or services offered at any such site. If you link to a third party website from our Site, any information you reveal on that site is not subject to this Privacy Policy. You therefore should consult the privacy policy of each site you visit.

Children’s Information

The Site is not intended for children under the age of 13 years old. We do not knowingly collect information from children under the age of 13. If we discover that we have information from a child under the age of 13, we will delete it immediately. If you believe that a child under the age of 13 may have provided his or her information to us, please contact us using the contact information below.

We Comply with Michigan and Federal Law

We are located in the State of Michigan in the United States and only provide services within the State of Michigan. If you are not a resident of the State of Michigan, your state or country’s laws governing data collection and use may differ from those in the State of Michigan; in particular, Michigan may not provide the same level of protections as those in your own state or country. By using the Site or providing your personal information to Xperiential, you are transferring your information to a business in the State of Michigan, and you consent to the transfer, retention, and processing of such data in the State of Michigan in accordance with laws of the State of Michigan or applicable United States  federal law. If you do not agree with such transfer, retention and processing in the State of Michigan or in accordance with the laws of the State of Michigan or applicable United States federal law, please do not use the Services.

Security

Xperiential uses commercially-reasonable measures to protect against unauthorized access or use of the information we collect. Where appropriate, those measures include the use of firewalls, restricted access, and encrypted transmissions and limiting internal access to only those in our organization who have a business need to access such information. However, no method of transmission over the Internet, or method of electronic storage, is or can be made 100% secure. Therefore, while Xperiential uses commercially-reasonable means to protect your personal information, it cannot guarantee its absolute security. Xperiential is not responsible for unauthorized access to information by hackers or others who have obtained such access through illegal means and you agree that your use of the Site is at your
own risk.

Retention

Xperiential reserves the right to retain the information it collects for as long as necessary to permit it to use such information for the purposes that it has communicated to you and to comply with applicable law or regulations.

Changing or Deleting Personal Information

If you would like to change your personally-identifiable information, or if you no longer wish to receive materials from us or want your personal information removed from our database, please contact us at info@xperiential.com. Alternatively, when you receive materials from us by e-mail or other communications you can make use of the “opt out” provision in such communications so that we know that you no longer wish to receive such materials from us. You should be aware that removal of your personally-identifiable information from our database may not ensure permanent removal of your personally-identifiable information from our Site. For example, your personally-identifiable information may remain in archival or backup copies of our Site.

Exclusions

This Privacy Policy does not apply to any data collected by us other than personal data collected through the Site. This Privacy Policy shall not apply to any unsolicited information you provide to us through any other means. This includes, but is not limited to, information posted to any public areas of the Site, any ideas for new products or modifications to existing products, and other unsolicited submissions that are not subject to a separate written agreement between you and Xperiential (collectively, “Unsolicited Information”). All Unsolicited Information shall be deemed to be non-confidential and Xperiential shall be free to reproduce, use, disclose, and distribute such Unsolicited Information to others without limitation, attribution or compensation.

Changes to this Privacy Policy

We reserve the right to make changes to this Privacy Policy. We will post changes directly to this Privacy Policy, so it is your responsibility to check back here from time to time to review this Privacy Policy.

Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us by email at info@xperiential.com or by calling (248) 574-5528.

© Copyright 2019, Xperiential Laboratories, a division of Somnio Global LLC. All Rights Reserved. No portion of this website may be reproduced, copied or revised without express written permission.